Technology and Operations

Technology and Operations

The telecom industry is rapidly changing giving rise to a new and challenging playing field for operators. Reduced profitability, an increasingly digitised world, fundamental shift in customers’ behavior and new sources of competition are all putting pressure on the bottom line. 

In this context, transforming technology and operations is a must, not only for the survival of the operators but also to future-proof business models in a rapidly transforming TMD space. However, with most operators today, the starting position in technology and operations is indeed challenging: growing IT complexity causing more business disruption, increasing running cost of technology and leaving little budget for technology transformation projects, slow and cumbersome legacy processes, among many other issues. 

Delta Partners' Technology and Operations practice offers a unique proposition for our clients. We have extensive experience in technology strategy at all stages of a transformation programme from definition, to set-up and execution. We are truly independent as we only do consulting and not IT implementation. As management consultants, we understand the business angle and we can bridge the gap between both worlds. We are able to apply management consulting methodology to all of our technology and operational projects. Our team comes from diverse experiences including management consulting, telecoms industry and information technology. 

With our deep telecoms expertise, TMD specialisation and experience in developed and emerging markets, we can help operators define and implement IT and operational transformational programmes that can deliver the business value derived from today’s complex and challenging business environment.  
Telcos can now transform themselves to become agile players and effectively compete in the new TMD era. It’s exciting to be part of this journey
Lluis Llavina,
Principal