Julio Stuart
Customer experience is the new marketing battleground. The best advertising you can have is a loyal customer advocating on behalf of your brand
- Team Leader at Delta Partners within the Customer Experience (CX) practice
- 6+ years of experience in management consulting and digital strategy across TMT and Financial Services
- Expertise includes CX strategy & transformation, service design, customer service operations, innovation management, business enablement / change management, and operating model strategy
Julio is a Team Leader at Delta Partners within the Customer Experience (CX) practice, based in New York City.
He has 6+ years of experience in management consulting and digital strategy across TMT and Financial Services, advising clients in the US and Europe.
Julio’s functional areas of expertise include CX strategy & transformation, service design, customer service operations, innovation management, business enablement / change management, and operating model strategy.
Previously worked at American Express as a Senior Manager in their Digital Strategy & Innovation Group, and at Accenture as part of their Customer Strategy & Experience practice in TMT.
He holds a BS in Finance and Media Studies from New York University’s Stern School of Business and a Masters in Management from Duke University.