QES Quality of Experience Score
QES is our proprietary fact-based CX metric at a customer level, used to counterbalance perception-based internal debates and steer change. We have authored a report on our findings here.
The future of cricket
In this episode, we have Vinod Nair, a Senior Managing Director in our Singapore office, speaking with Anurag Dahiya, Chief Commercial Officer of the International Cricket Council on the future of cricket.
Latest trends in the international telecoms industry
The international telecoms industry is evolving rapidly, and as a result, C-level focus and interventions are required to address both the challenges and opportunities. This paper aims to summarise the trending topics in the wholesale industry that were discussed in key events.
Beyond the hype: The lasting effects of the metaverse wave
The Metaverse revolution is not about virtual reality, enhanced gaming or NFTs: it is about a paradigm shift over the foundational economic factors.
2022 Diversity, Inclusion and Belonging in the industry
In this episode of DeltaTalks, Delta Partners’ Linda Wilson speaks with TM Forum’s VP Diversity and Inclusion Vicky Sleight.
About Delta Partners
We are the leading Strategy Consulting practice specialized in the Telecoms, Media and Tech (TMT) industry. Our multi-disciplinary team bring together strategic, technical, financial and operational advice combined with execution support to our clients globally.
Our Strategy Consulting service leverages our sector expertise, unique intellectual capital and 360-degree view of the telecoms, media and tech (TMT) industry to help our clients solve their most-challenging strategic questions.
We are accelerating the transformation of our clients’ businesses. We are shaping the future of the TMT industry
What makes Delta Partners unique?
It’s not just our expertise that makes us unique.
We meet our senior professionals to hear their views on why a career at Delta Partners has so much more to offer.
We shape the strategy within the TMT industry, guiding clients on major decisions and challenges. We advise telecom and infrastructure players clients on the definition of organization-wide transformational initiatives and support their implementation.
We combine strategy consulting professionals, data scientists and data engineers to resolve C-level exam questions through analytics. We build systematic solutions via cutting-edge Big Data, Artificial Intelligence and Machine Learning capabilities for C-level & strategic missions.
Our team of CX experts help TMT organizations figure out where to focus their efforts, design great customer experiences, and arm them with the right capabilities and operating model to deliver them. With deep CX and UX expertise, we support operators across their Customer-Centric Digital Transformation Journeys.
Our engagement with mobile, fixed and convergent operators on network strategy & transformation, TCO optimization, sharing, rollout of innovative technologies and legacy decommissioning have allowed for us to have solid experiences in supporting operators to rethink and optimize their networks.
We strive to resolve our TMT clients’ most complex problems in serving their Enterprise clients with proven methodologies and innovative solutions that anticipate the most current trends shaping this market.
Sports & Gaming
We support content owners maximizing sports organization revenue, enhancing stadium experiences or attracting younger generations into the latest gaming experiences. We also advise financial sponsors assessing investment opportunities and government entities define their sports and gaming vision.
We offer a combination of strategic, operational, and financial expertise that enhance our clients’ capabilities by developing new ways to monetise their assets and content rights, assess partnerships opportunities, and generate economies of scale.
Whether the question is around how to build a smart city from scratch, or how to embrace new technologies in the management of business operations, our team has built deep expertise through hands-on strategic execution across several smart city programs and digital transformation projects around the globe.
We support both public and private sector entities across a range of industries to capture the opportunity that digital transformation enables. We help clients un-pack both the key strategic questions and the practical realities of execution, to unlock the value that tech can bring.
We bring a strategic and business perspective to clients as well as deep expertise in the most advanced areas of technology. We aim at bringing practical strategies to our clients in areas such as blockchain, advanced analytics, edge or quantum compute.